Enterprise Inquiries Welcome

Contact Us

Get in touch with our team for service inquiries, partnership discussions, or operational support. We respond to all enterprise inquiries within defined SLA windows.

Operations & Service Requests

operations@soleyb2b.com

Primary inbox for new service requests, project questions, and operational inquiries.

Billing & Payments

billing@soleyb2b.com

Invoice queries, payment issues, and financial documentation requests.

Executive & Partnerships

office@soleyb2b.com

Strategic partnerships, enterprise agreements, and executive-level inquiries.

Phone

0574-87381217

Monday – Friday, 9:00 AM – 6:00 PM (CST)

Office Address

Room 12A07, 12A floor, Building A2
R&D Park, Hi-Tech Zone District
Ningbo, China

Response Time Commitments

All SLA commitments are maintained during standard business hours, Monday through Friday.

24 hours

New Request Review

Initial assessment and acknowledgment of all new service requests

48 hours

Quote Delivery

Detailed, itemized quote following request review and feasibility assessment

4 hours

Client Support

Response to active client inquiries during business hours (Mon–Fri, 9AM–6PM CST)

The fastest way to begin is to submit a request

Create an account, submit your sourcing requirements, and receive a detailed quote within 48 hours. No sales calls required.