How It Works
A transparent, documented workflow from initial request to final delivery. No guesswork, no informal channels — every engagement follows the same auditable process.
Submit Your Request
Describe your product, industry, and requirements through our structured intake form. Include specifications, target quantities, budget range, and risk tolerance.
- All requests are reviewed by our team within 24 hours
- We assess feasibility, complexity, and resource requirements
- You receive written acknowledgment and next-step confirmation
Receive a Detailed Quote
Within 48 hours, you receive an itemized quote covering service scope, timelines, and costs. No hidden fees. No surprises.
- Quotes are delivered as Stripe invoices with clear payment terms
- Full service breakdown: supplier search, audit, QC, logistics
- Approval and payment initiates execution — no ambiguity
On-Ground Execution Begins
Our China-based team begins supplier sourcing, factory identification, and specification documentation. Every action is logged in your client portal.
- Supplier shortlisting with documented verification criteria
- Initial factory contact and capability assessment
- All findings and correspondence archived in your account
Quality Control & Verification
Before and during production, we conduct in-person factory audits, sample inspections, and in-process quality checks — documented at every stage.
- Pre-production factory audit with photographic report
- Sample inspection and approval before mass production
- In-process and final QC inspection with detailed findings
Shipment & Final Documentation
We coordinate export logistics, manage documentation, and confirm delivery. Your complete document archive — invoices, certificates, inspection reports — is accessible in your dashboard.
- Export documentation and customs coordination
- Tracking information and delivery confirmation
- Full document package archived and downloadable
What makes Soley B2B different
The difference between Soley and a traditional sourcing agent is an accountability infrastructure built for enterprise procurement standards.
On-Ground, Not Remote
Our team operates in China. Factory visits, audits, and QC inspections are conducted in person — not by email or intermediary.
Structured Platform
Every request, quote, and milestone is tracked in our system. No WhatsApp threads. No email chains. Full auditability.
Financial Separation
Operational records live in our platform. Financial records live in Stripe. Clean separation for your accounting and compliance teams.
Defined SLAs
24-hour request acknowledgment. 48-hour quote delivery. 4-hour support response during business hours — guaranteed in writing.
Documented Accountability
Every finding, inspection, and approval is documented and archived. Your procurement team has a complete audit trail from day one.
No Conflicts of Interest
We are compensated by you — not by suppliers. Our incentive is your outcome, not supplier relationships or volume commitments.